PDF/ePub Just Listen: Discover the Secret to Getting Through to Absolutely Anyone Writen By Mark Goulston

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

By : Mark Goulston

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 pdf download Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

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Book Synopsis :

Do you ever feel like you're talking to a brick wall? The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or overwhelmed spouse, their emotional barriers may be blocking your message. And if you can't break through, you can't move forward. Just Listen has helped tens of thousands of people tear down walls and establish productive communication. In this landmark book, veteran psychiatrist and business coach Mark Goulston reveals simple, proven techniques for moving people from resistance to consensus, explaining how to: ? Listen effectively ? Make even a total stranger?perhaps a potential client?feel "felt" ? Shift an angry or aggressive person into a calmer, more receptive state ? Use empathy jolts to quickly bridge communication gaps ? Turn negative people into assets using the "Magic Paradox"? Achieve buy-in, the linchpin of all negotiation, persuasion, and sales ? And more Barricades

Book Detail :

Author : Mark Goulston

Pages : 256 pages

Publisher : AMACOM

Language : eng

ISBN-10 : 0814436471

ISBN-13 : 9780814436479

 
Supporting format: PDF, EPUB, Kindle, Audio, MOBI, HTML, RTF, TXT, etc.
Supporting : PC, Android, Apple, Ipad, Iphone, etc.
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